1. Bookings & Payments

All appointments must be booked in advance through our online booking system.

A valid payment method may be required to secure your reservation. Full or partial payment may be charged at the time of booking, depending on the service selected.

2. Cancellation Policy

We kindly ask that any cancellation or rescheduling be made at least 24 hours in advance.

Cancellations made less than 24 hours before the appointment may be subject to a fee.
No-shows will be charged 100% of the service fee.

3. Late Arrivals

Clients arriving late may have their session shortened to respect the next appointment.

Full service fees will still apply.

4. Refund Policy

All services are non-refundable once completed.

If you are unsatisfied, please contact us within 24 hours so we can address your concerns appropriately.

5. Health & Safety

Clients are responsible for disclosing any medical conditions, allergies, or sensitivities prior to their appointment.

We reserve the right to refuse service if a treatment is deemed unsafe.

6. Pricing

All prices are subject to change without prior notice.